Google Service Outage Intensifies Scrutiny

By | May 15, 2009

Google' LogoGoogle Service Outage Intensifies Scrutiny

Much to the consternation of users of Web-based applications around the globe, Google Thursday experienced outages involving many of its services.

The fact that a “traffic jam” caused applications like Gmail and Google Analytics to become unavailable may call into question the reliability of Web-based applications.

To its credit, Google has pointed the finger at itself, blaming a routing error and calling the mistake “embarrassing.”

The outage started around 7:48am PDT on Thursday and lasted for about an hour, resulting in sluggish traffic and causing the search engine giant to reroute some if its traffic through Asia. All told, the company said in a blog post that about 14 percent of users experienced problems with YouTube, Gmail, Google Analytics, Google Maps, Google Docs, AdSense and Blogger.

Google’s periodic service blips are undoubtedly a source of consternation for users and institutions.

Arizona State University, for example, has switched its e-mail service from .edu over to user-created Gmail accounts. While the students may have enjoyed the outage to a certain degree — “I sent my term paper, professor, but Gmail was down; I’ll resend it when I get back to my dorm.” — professors and administrators were probably less than thrilled with the downtime: In addition to productivity losses, many universities use e-mail alerts to warn of on-campus emergencies or dangers.

via Google Service Outage Intensifies Scrutiny – The Channel Wire – IT Channel News And Views by CRN and VARBusiness.

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